If you'd like to fill out your health history paperwork ahead of your first appointment, you can download all required forms HERE.
Please always plan to arrive 5-10 minutes early. The start time of your appointment is when you should be ON the massage table. If you arrive late, we can’t guarantee the full time as we often have clients back to back.
If you are arriving for your first appointment, please arrive 15 minutes early to fill out a brief health history form and sign the Client Bill of Rights. The information you provide will be kept confidential. After filling out the proper paperwork, we will do a verbal intake in which we can discuss what your goals are for this session, as well as any other treatments, and address any questions or concerns.
You will then be given privacy to undress to your comfort level and get situated under the sheets. You will remain securely covered at all times and only the area of the body being worked on will be undraped. We always strive to provide a professional, safe, and private environment for your bodywork sessions.
You are in control. Soft music will be played and the lights will be kept at a low level. If you want the music or lights adjusted, please just let your massage therapist know. We use Spotify and cycle between various spa, acoustic, yoga, and other mellow mood playlists, but you are welcomed to request any music you’d like to hear or even bring your own!
You can also let us know if you’d like more or less pressure at any time. Sometimes when you have muscle damage in certain areas, you may feel pain, often that radiates to other areas of the body. This is normal, often people say it “hurts in a good way.” However, if you ever feel discomfort, or if it gets to be too much, let us know as too much pain can then make the massage ineffective.
Some soreness the next day may be normal, particularly from deep tissue/therapeutic work. Some people also may experience a bit of nausea. Our advice is drink a lot of water, tea, and focus on taking it easy for the day.
We always say to treat a therapeutic massage like a workout; you wouldn’t necessarily do two high-intensity workouts in one day (or you shouldn’t, anyway). You need to give your muscles time to recuperate after each workout, so let your muscles recover from your massage as well.
Salt baths, hot tubs, or heating pads can provide some relief, as well as products like Deep Blue, Biofreeze.
We require 24 hours notice for any and all cancellations. For cancellations made between 2 and 24 hours prior to your scheduled time, a $50 cancellation fee will be charged. In the case of a no-call/no-show, or for cancellations within 2 hours of your scheduled time, the full amount of the service including applicable tax will be charged. You can avoid this by sending someone in your place! If you can help us fill the appointment slot, we will not charge the cancellation fees!
Payment is due at the time of service, unless other arrangements have been agreed upon prior to your appointment. We accept credit cards, cash, or personal check. A 25% fee will be required for any bounced checks.
Insurance does not generally cover massage, except in the case of car accidents and personal injury. We can do Motor Vehicle Accident claims, (also known as PIP) as well as Personal Injury claims as well. However, for massage to be covered, you will need a referral from your chiropractor, physical therapist, or medical doctor. Please contact us with questions regarding this.
*Any pre-paid packages, gift certificates, or other pre-paid sessions are non-refundable.